A technical writer for six years, Rob specializes in writing SaaS user documents that explain complex tasks and ideas in plain English.
SERVICES
- knowledge base articles and user guides for SaaS platforms
- how-to articles for Shopify apps, themes, and e-commerce platforms
- explainer videos and screencasting
- SEO-friendly web content
- whitepapers
- case studies
- manuals
- editing and proofing
INDUSTRY EXPERIENCE
- e-commerce (e.g. Shopify plugins, funnels)
- marcom
- warehouse management
- data visualization
- CMS
- SaaS apps
- WordPress plugins
- telehealth
- Salesforce backup and restore
- online real estate documents